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Board index  »  Questions, help, problems... all about Wikiloc  »  Maximum uploaded trails exceeded

PostPosted: 02 Dec 2020, 15:18 Reply with quote Report this post
Posts: 2Joined: 19 Jan 2014, 19:33
Hello, I don't understand but suddenly Wikiloc won't let me upload any trails from my phone to my account. I get an error message saying "Max. uploaded trails exceeded". This can't be the case - I have 227 trails uploaded to my computer, of which 19 are public and the rest are private.

How do I fix this glitch? Thank you.
Elsie Bee

Trails from Elsie Bee
PostPosted: 02 Dec 2020, 16:01 Reply with quote Report this post
Posts: 661Joined: 07 Aug 2011, 14:17
Hello, Elsie Bee.

You can notify your problem sending an email to Wikiloc technical support using the link Contac Us that you can find at the end of every article in the Help Center.

Best regards.

Trails from Nofahuer
PostPosted: 05 Dec 2020, 14:45 Reply with quote Report this post
Posts: 2Joined: 19 Jan 2014, 19:33
Hi - the Wikiloc support team sorted this out very quickly for me. Apparently they have a security limit to protect the system from abuse. As they could see that was not the case with my account, they solved the problem and added more space to my account. All fixed now. If anyone else has the same problem - just email the Wikiloc Support Team. They were prompt and efficient and very helpful! Elsie.

Trails from Elsie Bee
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